Refund Policy

1. Digital Palm Readings

Read Your Palm sells personalized digital palm readings. Because processing and generation of a personalized reading begins after payment and involves digital services delivered specifically for you, purchases are generally final once a completed reading has been successfully generated and made available to your account.

2. Technical Failures

If you are successfully charged but Read Your Palm is unable to generate or deliver your purchased reading because of a technical failure on our side, please contact us.

We may first attempt to restore access to the reading, complete the interrupted generation, or otherwise provide the digital service you purchased. If we cannot reasonably deliver the purchased reading, you may be eligible for a refund of the affected purchase.

3. Duplicate or Incorrect Charges

If you believe you were charged more than once for the same purchase or that a payment was processed incorrectly, contact us so we can review the transaction.

Confirmed duplicate or erroneous charges will be addressed as appropriate.

4. Interpretation of a Reading

Palm readings are subjective, AI-assisted interpretations provided for entertainment and personal reflection. A reading may contain interpretations that you disagree with, find inaccurate, or feel do not apply to you.

Disagreement with an interpretation, dissatisfaction with a prediction, or a belief that a reading does not describe you accurately does not by itself make a successfully delivered reading eligible for a refund.

5. Image Quality

Users are responsible for submitting images that follow the instructions provided by the service. Read Your Palm may perform an image-quality check before allowing a purchase to proceed.

If the service accepts your images, processes payment, and then cannot complete the purchased reading because of a technical processing failure, you may contact us for assistance under this policy.

6. Requesting a Refund

To request review of a payment or potential refund, contact us within 14 days of the transaction and include the email address associated with your account and, if available, your reading reference number.

Please do not send complete payment-card numbers, card security codes, passwords, or other sensitive authentication information by email.

support@readyourpalm.online

7. Processing Approved Refunds

Approved refunds are returned through the applicable payment processor to the original payment method where possible. The time required for a refund to appear may depend on the payment processor, card issuer, bank, and payment method.

8. Consumer Rights

Nothing in this Refund Policy is intended to exclude, restrict, or replace any refund, cancellation, or other consumer rights that cannot legally be excluded under applicable law.